Privacy Policy

Effective Date: September 2025
Last Updated: September 2025

We, LearnEd is committed to protecting the privacy of students, teachers, and all users accessing our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services designed for remote classroom education in rural areas of Rajasthan, in collaboration with government initiatives.

1. Information We Collect

We may collect the following types of information to provide our services:

a) Personal Information
  • Name, age, gender, and contact details (phone number, email ID, address).
  • School/college name, class, roll number, or enrollment details.
  • Parent/guardian information (for minor students).
b) Technical Information
  • Device details (type, operating system, browser).
  • IP address and location (to improve access in rural areas).
  • Log data such as time spent, login history, and course progress.
c) Academic Information
  • Subjects enrolled.
  • Attendance records.
  • Assignment submissions, test scores, and performance analytics.

2. How We Use Your Information

We use the collected data for:

  • Providing remote classroom access and educational content.
  • Enabling teacher-student communication.
  • Monitoring attendance and performance.
  • Improving learning outcomes through data insights.
  • Sending important notifications (exam schedules, class updates).
  • Ensuring compliance with Rajasthan Government education guidelines.

3. Data Sharing & Disclosure

We respect your privacy and do not sell or misuse your data. Information may only be shared with:

  • Government authorities for education monitoring and compliance.
  • Teachers and schools for student progress tracking.
  • Technology partners (secure servers, learning tools) for better delivery.
  • Law enforcement if legally required.

4. Data Protection & Security

  • All student and teacher data is stored on secure, encrypted servers.
  • Access is role-based (only authorized teachers and officials can view student data).
  • Regular security audits are conducted.
  • We comply with the Indian IT Act 2000 and relevant Rajasthan Government data protection guidelines.

5. Children's Privacy

  • Our platform is designed for students, including minors under 18.
  • We require parental/guardian consent for account creation of minors.
  • No sensitive data is collected without permission.

6. User Rights

Users have the right to:

  • Access their data.
  • Request correction of inaccurate information.
  • Request deletion of their account/data.
  • Opt-out of non-essential communications.

7. Cookies & Tracking

  • Our platform may use cookies to enhance user experience (e.g., remembering login sessions).
  • Users can disable cookies in browser settings, but some features may not function properly.

8. Policy Updates

This Privacy Policy may be updated from time to time. Updates will be posted on this page with a revised "Last Updated" date.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you can:

  • Fill out the Contact Us Form available on our homepage.
  • Email us at: info@rajasthaneducation.gov.in
  • Call our helpline: 1800-180-6127
  • Write to us at: Education Department, Government of Rajasthan, Jaipur - 302005
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